Orisha Commerce

ChannelEngine is a connection between B2B systems and online stores, enabling products to be sold on multiple platforms. Examples include ...

What is ChannelEngine?

The B2B offers you an automatic web service for your orders. This makes it possible to push orders with a third-party delivery address to ...

In what way can I transfer orders to the B2B via a Web Service API?

This depends on a number of factors that determine how VAT is calculated. First check the VAT options from the admin environment to make s...

Why is VAT calculated or shown for our foreign customer?

It is possible that the invoice is addressed to the delivery address. You can see this in how the data was delivered from your ERP. Go to ...

Why can't I report a return although an invoice has been imported from our ERP?

From which placeholder is the backorder matrix displayed?The backorder matrix is ​​shown in the footer. For this you use the placeholder {...

Orders

We understand that a placed order can still be changed therefore we offer 2 order views.
1. The placed orderThe placed order can be found ...

Can the customer view both the placed and final order from the ERP in the account?

Find answers and get help from Intercom Support and Community Experts

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